Payment

All major credit cards and Paypal are accepted. 


Shipping

All shipping delays are additional to the processing time (making of the items). 
Processing time ->
Notebooks: 2-5 business days
Therapeutic bags: 2-5 business days
Clipboards: 2-10 business days
Art Prints: 6x4, 10x7, 18x13 : 2-5 business days
Art Prints: 23x17, 28x20 : 2 weeks
Pillows: 2 weeks
Totes: 2 weeks
iPhone cases: 2 weeks

Different shipping options will be offered at checkout. 

USPS First Class Mail: 2-5 business days for US shipments.
USPS Priority Mail: 2-3 Day
for US shipments.
USPS International First Class: 2 weeks
USPS International Priority Mail: 6-10 days


Refunds and Exchanges

LOST/STOLEN PACKAGE — If you think your order is lost in the mail, first check the tracking details. If the package is in transit, the tracking information should indicate an expected delivery date. If the tracking information indicates the package has been delivered but you have not received it, contact me so we can try to track it down. 

RETURNS/EXCHANGES — I want you to be completely happy with your purchase. Having said that, because all pieces are lovingly handmade by me, each one is unique! This is the wonderful thing about handcrafted goods. 
If you feel you have received something different from what you expected, you may return your piece (you are responsible for return shipping costs) within 30 days of receipt of item for a store credit, exchange or refund. Refund will be issued upon receipt of item intact and resellable.
Full refunds including shipping are only given if I grossly misrepresented the item, the item arrives damaged (pictures required), or the package is lost.
Please remember: depending on your screen, color accuracy may vary. I cannot be held responsible for colors not matching your screen. 

INSTANT DOWNLOADS — Due to the nature of instant downloads, I do not refund for digital images / instant downloads. They are clearly described as digital image and not originals. 


Custom Size

Looking for a different size? If you don't find what you want there, please contact me and I'll do my best to match what you need.


Shipping Times

DOMESTIC orders
—  usually take 2-8 business days depending on the size of your package.

INTERNATIONAL orders
— typically take 2-5 weeks to arrive depending on customs inspection and the local postal service. Please note that depending on where you are, customs duties and taxes may apply on your order. To have a rough estimate, visit this website:
http://www.dutycalculator.com/

EXPEDITED SHIPPING
— is available upon request (next-day in the US, 6-8 days internationally) at an additional cost of $15-20 depending on the order. Please contact me to expedite shipping.

TRACKING INFO will be sent to you once your items are packed and includes a link to check the status of the shipment. International shipments are not updated outside of the US until delivery is confirmed.

Please ensure the address associated with your PayPal account is correct. If you want your package to arrive at another address, please contact me.


Additional Policies 

For all instant downloads / digital art:

*allowed*

  • Personal use
  • Can be altered

*NOT allowed*

  • Cannot be sublicensed, resold, shared, transferred, or otherwise redistributed on its own (even for free)
  • Cannot be used in a product offered for sale where the item contributes to the core value of the product being sold. 

If you’re still unclear about what is or isn’t allowed, please respect the creator and contact me for clarification.